Privacy Policy

Effective Date: March 2025 

At Bucks Psychiatry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its protection. By using our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect We may collect the following types of information:

• Personal Information: This includes information such as your name, address, phone number, email address, and date of birth that you provide when you schedule an appointment, communicate with us, or register for services.
• Health Information: We may collect health-related information necessary for providing psychiatric services, including but not limited to medical history, treatment plans, medications, and mental health evaluations.
• Payment Information: If you pay for services online, we may collect payment details such as credit card information and billing address, processed through a secure payment gateway.
• Usage Data: We may collect information about how you access and interact with our website or services, including your IP address, browser type, and other usage data.

2. How We Use Your Information We use the information we collect for the following purposes:

• To provide you with psychiatric services, including diagnosis, treatment, and care management.
• To communicate with you about your appointments, treatment, or other relevant services.
• To process payments and manage billing.
• To improve the quality of our services and ensure a positive experience.
• To comply with legal and regulatory requirements.
• To protect our rights, property, and safety, as well as those of our patients.

3. How We Protect Your Information We take the security of your information seriously and have implemented physical, administrative, and technical safeguards to protect it. These include encryption, access control, and regular monitoring of our systems. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

4. Sharing Your Information We may share your information in the following circumstances:

• With Healthcare Providers: We may share your personal and health information with other healthcare providers or specialists involved in your care, as necessary, for your treatment.
• With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors or IT support services. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
• For Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
• With Your Consent: We will share your information if you provide explicit consent.

5. Your Rights Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct your personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or medical reasons).
• Opt-Out: You may choose to opt out of marketing communications or limit the use of certain information.

To exercise any of these rights, please contact us at the contact details provided below.

6. Cookies and Tracking Technologies Our website may use cookies or similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device and allow us to remember your preferences or activity on our site. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our site.

7. Data Retention We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal and regulatory requirements.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Bucks Psychiatry
Marlow 

Beaconsfield Services 

A355 Windsor End

Buckinghamshire 

HP9 2SE

Email: Hello@Buckspsychiatry.co.uk